The Strategic Plan
Innovation 2023 is Johns Hopkins Medicine’s Strategic Plan for fiscal years 2019 through 2023. Innovation 2023 will provide direction for JHM’s priorities, guide our business strategies and decisions, and help us continue to advance our legacy of innovation and excellence in patient care, research and education. The plan includes six goals — each a critical area of focus for the institution’s success and sustainability.
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Enhance the patient experience by improving access, navigation, communication and care transitions. Make it easy for all members of the JHM community to fulfill our mission.Outcomes
- Increased access to providers
- Increased engagement and satisfaction
- Increased use of digital resources
- Top decile patient experience scores
Five-Year Strategies
- Adopt best practices in patient access.
- Strategically deploy enhanced care coordination resources.
- Enhance patient engagement by leveraging digital platforms and redesigning education materials so they are more user-friendly.
- Optimize data integration and usefulness across the tripartite mission.
- Identify and mitigate barriers that contribute to a loss of productivity across JHM.
- Streamline recruitment processes to address critical talent needs.
- Implement talent management solutions as an investment in the success of our people.
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Foster an organizational culture that is supportive, diverse and inclusive, while enhancing joy at JHM. Grow our local community-engagement efforts to address identified needs and improve health.Outcomes
- Improved community health statistics
- Improved personal well-being
- Increased engagement and satisfaction
- Top decile patient experience scores
Five-Year Strategies
- Build a vibrant workforce by promoting diversity and inclusion.
- Cultivate a workplace culture of trust and empowerment.
- Enhance work-life integration, professional development and workflow efficiency.
- Support our people by encouraging healthy practices that enhance well-being.
- Prioritize community engagement efforts and focus resources on local health needs.
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Enrich the environment for discovery and learning through continuous innovation. Invest in fundamental science and create new models of teaching, training and clinical care delivery. Outcomes
- Greater participation in meaningful clinical trials
- Increased education and research funding
- Increased research collaboration and productivity
- Increased training in ambulatory venues
- New educational tracks
Five-Year Strategies
- Discover innovative diagnostics and therapeutics that enable more first-in-human studies.
- Improve research reproducibility.
- Maximize creative, multidisciplinary discovery across the research continuum, emphasizing value, data science and synergy.
- Create diversified educational tracks that cultivate the creativity of learners and trainees.
- Educate and train for the future, emphasizing value, data science and evolving venues of care.
- Foster opportunities for cross-disciplinary bioscience training.
- Diversify funding sources to support research and education.
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Maximize value for the patients we serve with an intense focus on quality, safety and efficiency. Strive for continuous performance improvement. Lead the national conversation and exchange of ideas about high-value care. Outcomes
- Top decile quality scores
- Decreased total cost of care
- Increased resources to invest in the tripartite mission
- Innovative care delivery models
Five-Year Strategies
- Accelerate dissemination of high-value health care practices.
- Incorporate patient, family member and employee perspectives into clinical care delivery.
- Develop and implement clinical pathways that improve quality and reduce unwarranted variation in care.
- Engage all stakeholders to identify risk, prevent harm and advance the science of safety.
- Fortify a quality and safety infrastructure that enables achieving new levels of performance across JHM.
- Explore new partnerships to foster innovation and advance the tripartite mission.
- Align value-based physician and hospital payment models.
- Control expenses through greater transparency and accountability.
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Continue our tradition of leadership by becoming the model of an integrated health care delivery system. Share best practices and extend research and education across JHM venues.Outcomes
- Increased engagement and satisfaction
- Increased operating margin to support the tripartite mission
- Operational standardization
- Growth of the tripartite mission
Five-Year Strategies
- Create an integrated budget system and a uniform funds flow model.
- Develop and implement a health care delivery system road map.
- Harmonize policies across JHM.
- Implement a system approach to provider credentialing.
- Leverage an array of provider workforce alignment models.
- Optimize internal communications using multiple channels.
- Redesign workflow processes in key functional areas.
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Use data in new and innovative ways to guide decision-making in every corner of our organization, from patient care and education to finance and administration.Outcomes
- Additional Precision Medicine Centers of Excellence
- Increased data driven decision-making
- Increased engagement and satisfaction
- Workforce plans across JHM
Five-Year Strategies
- Advance discovery through use of diverse data sources.
- Develop Precision Medicine Centers of Excellence (PMCOEs) that encompass both clinical and basic science research.
- Enhance individualized care decisions and outcomes through stratification of patient data.
- Ensure data integrity and create an integrated clinical and operational analytics platform.
- Transform educational practice and content to tailor learner experience to individual needs.
- Create forward-looking workforce plans that align with clinical and academic objectives.
Vision, Mission and Core Values
Johns Hopkins Medicine’s vision, mission statement and core values serve as the guiding principles for how we care for our patients, conduct research and educate our students, and interact with each other.